Mobile App
- Downloading and Installing the Fitli iOS AppWelcome to Fitli! In order to get started with us, you'll need to download and install the iOs app. Head to the Apple App Store, search for Fitli, and look for this app.
- Dynamic Buttons on the iOS Mobile AppThe iOs app buttons provide a clear and more accurate information when looking at the class list on the mobile app.
- Getting Started with the Fitli AppWelcome to Fitli! This guide will assist you in getting setup, including how to login/sign up, search for fitness classes and get signed up for your first class.
- iOs App: Can I Purchase Merchandise from a Business on Fitli?Interested in purchasing your business' merchandise? Well, you can! Get those t-shirts, water bottles and uniforms ready!
- iOs App: How can I check my Account Balance?Checking your account balance (a.k.a. session bank/ remaining sessions) and/or expiration date is easy. Here's how.
- iOs App: How can I edit my personal email/text message notifications?As a client, you automatically receive email notifications for your purchases, booked sessions, reminder emails, etc. But have you started getting too many messages and want to turn some off?
- iOs App: How Can I Leave a Review for a Business/Instructor?We all know reviews are important. It helps businesses and instructors understand their customers, improve their service, and build long-lasting relationships with their clients. Positive reviews validate the business' and the instructors' hardwork and dedication.
- iOs App: How do I cancel or unbook a class?Are you a customer or client of a business, signed up for a session, and need to cancel your class or appointment? Here's how.
- iOs App: How to contact the business?Are you a previous, current, or prospective client that would like to contact a business listed on Fitli for more information but aren't quite sure how to do that? Don't worry! We've got you covered. Here's a brief guide on how to do it.
- iOs App: How to Join the Waitlist?Your business has the ability to enable "waitlist" for busy or popular classes. You can easily join the "waitlist" with just a few taps. Here's how.
- iOs App: How to Reschedule an Appointment?Are you a customer or client of a business, who wants to reschedule an appointment? Here's how.
- iOs App: How to Request for Account Deletion?We hate to see you leave and want to do everything we can here at Fitli to keep your business. But, if for some reason, you want to completely delete your account and remove your information, you can request for account deletion with just a few taps.
- iOs App: How to Tip a Business?Wondering how you can proactively give your business tips? Here's a quick guide on how to do it.
- iOs App: How to Use Promo Codes?Promotion codes are discount codes provided by your business that allow you to purchase/book at a discounted rate. These discounts can be in the form of EITHER:
- iOs App: I want to donate to my business' charitable cause. How can I do this?Paying it forward brings more meaning to your life. You don't need to be rich to make a difference. A simple act of kindness would promote generosity and will also influence others to do the same thing.
- iOs App: I didn't get an email. What should I do to get notifications?We strive to make sure every email reaches you - welcome emails, booking and payment emails. Sometimes, however, the ISP (Internet Service Provider) you use may be blocking our emails and thinking they are "Spam" or "Trash". Aggressive filtering of commercial emails sometimes happens without you kno
- iOs App: How to view your booked classes?So, you're pretty sure you've booked a session but you just want to confirm that it's actually booked?
- iOs App: What happens if I try to purchase a duplicate auto-renewing membership?This feature will help prevent you from duplicating purchases of auto-renewing packages of the same kind. This would only work if you have an existing auto-renewing package that is un-expired on your "Session Bank" and you’re trying to purchase a similar package during the booking/purchase flow.
- Is there an Android App for Fitli?Unfortunately, not yet but our developers are hard at work on a version of Fitli for the Android OS. Until then, you can use your tab or mobile phone's browser to visit Fitli and manage your account, book/pay for classes and find great fitness/wellness opportunities!
- Recurring Bookings with the Fitli appA business can sell a recurring package or membership and it can be limited or unlimited.