support

What support options do you offer for Fitli business customers and personal clients?

Great question! We offer some of the industry's leading Customer Support (check out our 5 star ratings on Capterra!), and offer support options including:

  • Telephone (M-F, 9-5 CST). Some limited weekend support options are available, typically by prearrangement.
  • Live Chat (M-F, 9-5 CST) - In the bottom right corner of the Fitli.com site, you'll see a Chat icon - click and start chatting, we'll respond as soon as possible!
  • Self serve - Includes this FAQ, and help articles on the Knowledge Base section.
  • Email Support - Email us anytime at support@fitli.com - Our typical email response time is less than 30 minutes during the week, and frequently on weekends!

 

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