Does fitli have the credit card numbers for our customers in your system?
Your customer's/client's credit card information are stored with our secure processor, Usio. Fitli does not store any credit card numbers for either our businesses or customers on OUR servers.
Read more about Usio's security policies and practices!
Also, none of our employees or staff can access your business' credit card numbers or billing information! You're safe with us!
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I don't like giving out my credit card number, is it safe?
Yes, very safe! Fitli uses Usio to process credit card transactions. They keep your credit card numbers in a secure digital vault, and not even employees at Fitli or your businesses can access your personal credit card numbers. For security purposes, ...
How do I update my business credit card on file with Fitli?
If your current business credit card on file is expiring, or you'd like to update/change it, it's easy! Step 1: Log in to your Fitli business account. Step 2: Select your business account by using the pulldown menu in the upper right. Step 3: Choose ...
Do you require the CVV field for credit card processing?
The CVV code is primarily used for authorizing a customer's possession of their card during credit card payments. We DO require the CVV to ensure another additional layer of card security for clients and their purchases. This will require either the ...
How can I change/update the credit card on file for a customer?
As a business, you've got two options for updating a customer's credit card. One - you can use the "Customer" feature on your business account to make a purchase for a customer, then, update their credit card information when taken to the billing ...
Why are you asking for my credit card when you have a Free 30-Day Trial Membership?
We encourage businesses to sign up for a free business account to take advantage of our one month free trial to access all Fitli features. You can sign up for a free business account HERE. Maybe you're asking why we ask for your credit card details ...